Salesforce Data Analyst

Salesforce Data Analyst

Posted 2 weeks ago by Job Board - LinkedIn on Linkedin

Negotiable
Inside
Remote
London, England, United Kingdom

Legal & General Affordable Homes are currently looking for a Salesforce Data Analyst to play a crucial role in the data migration required as part of the roll out of the bespoke Salesforce CRM platform amongst LGAH's network of Housing Associations.

For the right candidate, we can offer you up to 600 p/d inside of IR35 (plus 17.3% Umbrella uplift) to join LGAH on an initial 52-week contract, with the view to extend, subject to performance and business requirements. This role can be carried out fully remotely within mainland UK and the successful candidate would be welcome to attend social events at the London office.

ALL APPLICANTS MUST BE BASED IN MAINLAND UK WITH A VALID RIGHT TO WORK IN THE UK.

Created in 2018, Legal and General Affordable Homes are a commercial business with a social purpose. Our commitment is to increase the much-needed supply of affordable homes in England and provide best-in-class customer service, putting customers at the heart of our business, listening to their needs, and delivering services which matter to them most.

As a new entrant to the affordable housing market in 2018, we have sought to capture the value of digital technology to underpin the core activities of our business. We have already extracted significant value and will continue improving the efficiency and effectiveness of our business as we scale using our Salesforce CRM platform, Brolly.

Principal Accountabilities:

  1. Data Analysis and Reporting:
    • Utilise advanced Excel functions to analyse large datasets and generate meaningful insights.
    • Create and maintain comprehensive reports and dashboards in Salesforce, ensuring accessibility for key stakeholders.
  2. Salesforce:
    • Administer Salesforce platform, including customising reports, dashboards, and workflows to meet business needs.
    • Collaborate with cross-functional teams to understand user requirements and translate them into Salesforce solutions.
  3. Data Migration:
    • Lead and execute data migration projects, ensuring a seamless transition of data between systems.
    • Develop and implement data migration strategies, including data mapping, validation, and cleansing.
  4. Quality Assurance:
    • Conduct regular data quality assessments to identify and rectify discrepancies or errors.
    • Collaborate with Tech and other teams to maintain data accuracy and consistency across platforms.
  5. Process Improvement:
    • Identify opportunities for process improvement and automation in data handling and reporting.
    • Propose and implement enhancements to streamline data-related workflows.
  6. Documentation:
    • Maintain detailed documentation of data processes, migration procedures, and system configurations.
    • Provide training and support to end-users on best practices for data entry and utilisation.

Our ideal candidate will be able to demonstrate the following qualifications, knowledge, and skills:

  • Seasoned Data Analyst with experience in data migration projects and a solid understanding of data mapping and validation.
  • Strong proficiency in Excel functions (pivot tables, formulas, macros, etc) and Salesforce administration - any relevant Salesforce certifications would also be highly advantageous.
  • Familiarity with CRM processes and principles.
  • Excellent analytical and problem-solving skills with strong attention to detail and commitment to data accuracy.
  • Knowledge of best practices in data governance and compliance.
  • Effective communication skills and the ability to collaborate with cross-functional teams.
  • Experience with other data analysis tools (e.g., Alteryx or Tableau) would be preferred but not essential.

If you are the Salesforce Data Analyst we are looking for, then do not delay in applying as we are looking for you to join LGAH ASAP!

We endeavour to contact successful candidates as soon as possible and appreciate the time that all candidates take to apply for our roles. However, due to the number of applications we receive, we are not able to provide feedback to candidates who are not invited to interview.