Service Desk Analyst
Posted 2 weeks ago by Virtual Hub on JobServe
Job Description: The Service Desk Analyst position involves providing support on an IT Service Desk in Newtownabbey. The role is temporary and requires full-time availability during specified hours. Candidates must be prepared to work shifts between 8am and 5pm. The position is expected to last until approximately October 2025.
Key Responsibilities:
- Provide support on an IT Service Desk.
- Assist users with technical issues and inquiries.
- Manage and resolve service requests and incidents.
- Document and track issues in the service management system.
- Collaborate with other IT teams to ensure timely resolution of issues.
Skills Required:
- Experience in IT support or service desk roles.
- Strong communication and interpersonal skills.
- Ability to troubleshoot technical issues.
- Familiarity with service management tools.
- Customer service orientation.
Salary (Rate): £15.50 hourly
City: Newtownabbey
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Position: Service Desk Analyst
Location: Hillview House, Newtownabbey, BT36 7LQ
Salary: £15.50 per hour
Hours: Full Time, 40 hours per week, Monday to Friday
Shifts: Must be available between 8am-5pm
Type: Temporary until Approx October 2025.
We are currently recruiting for Service Desk Analyst to work on an IT Service Desk in the Newtownabbey area click apply for full job details
Negotiable
Newtownabbey, County Antrim, UK
Undetermined
Undetermined
IT
Not Specified
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Job Description: The Service Desk Analyst position involves providing support on an IT Service Desk in Newtownabbey. The role is temporary and requires full-time availability during specified hours. Candidates must be prepared to work shifts between 8am and 5pm. The position is expected to last until approximately October 2025.
Key Responsibilities:
- Provide support on an IT Service Desk.
- Assist users with technical issues and inquiries.
- Manage and resolve service requests and incidents.
- Document and track issues in the service management system.
- Collaborate with other IT teams to ensure timely resolution of issues.
Skills Required:
- Experience in IT support or service desk roles.
- Strong communication and interpersonal skills.
- Ability to troubleshoot technical issues.
- Familiarity with service management tools.
- Customer service orientation.
Salary (Rate): £15.50 hourly
City: Newtownabbey
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Position: Service Desk Analyst
Location: Hillview House, Newtownabbey, BT36 7LQ
Salary: £15.50 per hour
Hours: Full Time, 40 hours per week, Monday to Friday
Shifts: Must be available between 8am-5pm
Type: Temporary until Approx October 2025.
We are currently recruiting for Service Desk Analyst to work on an IT Service Desk in the Newtownabbey area click apply for full job details
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