Job Description: The role of Senior Service Designer involves joining a complex organization on a fixed-term contract to design an end-to-end service that integrates both digital and non-digital elements. The position requires collaboration with a Senior User Researcher and the Head of Service Design, focusing on stakeholder engagement and delivering effective service design solutions. The project demands a high level of expertise in service design methodologies and practices.
Key Responsibilities:
- Designing an end-to-end service with complex digital and non-digital aspects.
- Collaborating closely with a Senior User Researcher and the Head of Service Design.
- Building and facilitating excellent stakeholder relationships.
- Designing across both online and offline systems and services.
- Utilizing a broad design toolkit with a pragmatic approach.
- Conducting discovery activities such as workshops and research.
- Delivering service design outputs like journey mapping and blueprints.
- Working within large, diverse organizations.
Skills Required:
- Expertise in service design methodologies.
- Strong stakeholder relationship building and facilitation skills.
- Experience in designing online and offline systems.
- A broad design toolkit and flexible approach.
- Capability in discovery and delivery phases of service design.
- Experience in large, diverse organizations.
Salary (Rate): £77,000.00 yearly
City: London Area
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: Senior
Industry: Other
I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service Designer to join a hugely impactful project on a fixed-term contract basis. You will be designing an end-to-end service with complex digital and non-digital aspects – it’s important to state that this is an internally facing and highly technical piece of work with an equally complex set of stakeholders. You will be working closely alongside a Senior User Researcher, the Head of Service Design, and a wider non-UCD team. The project will require real-depth and expertise within Service Design, not limited to:
- Excellent stakeholder relationship building and facilitation experience.
- Experience designing across both online and offline systems and services.
- A broad design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered.
- Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc).
- Experience across large, diverse organisations.
£77,000 Per year
London Area, United Kingdom
Undetermined
Undetermined
Other
Senior
Job Description: The role of Senior Service Designer involves joining a complex organization on a fixed-term contract to design an end-to-end service that integrates both digital and non-digital elements. The position requires collaboration with a Senior User Researcher and the Head of Service Design, focusing on stakeholder engagement and delivering effective service design solutions. The project demands a high level of expertise in service design methodologies and practices.
Key Responsibilities:
- Designing an end-to-end service with complex digital and non-digital aspects.
- Collaborating closely with a Senior User Researcher and the Head of Service Design.
- Building and facilitating excellent stakeholder relationships.
- Designing across both online and offline systems and services.
- Utilizing a broad design toolkit with a pragmatic approach.
- Conducting discovery activities such as workshops and research.
- Delivering service design outputs like journey mapping and blueprints.
- Working within large, diverse organizations.
Skills Required:
- Expertise in service design methodologies.
- Strong stakeholder relationship building and facilitation skills.
- Experience in designing online and offline systems.
- A broad design toolkit and flexible approach.
- Capability in discovery and delivery phases of service design.
- Experience in large, diverse organizations.
Salary (Rate): £77,000.00 yearly
City: London Area
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: Senior
Industry: Other
I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service Designer to join a hugely impactful project on a fixed-term contract basis. You will be designing an end-to-end service with complex digital and non-digital aspects – it’s important to state that this is an internally facing and highly technical piece of work with an equally complex set of stakeholders. You will be working closely alongside a Senior User Researcher, the Head of Service Design, and a wider non-UCD team. The project will require real-depth and expertise within Service Design, not limited to:
- Excellent stakeholder relationship building and facilitation experience.
- Experience designing across both online and offline systems and services.
- A broad design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered.
- Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc).
- Experience across large, diverse organisations.

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