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Senior Service Designer - Fixed-Term contract.

Senior Service Designer - Fixed-Term contract.

Posted 2 weeks ago by Salt on Linkedin

Job Description: The role of Senior Service Designer involves joining a complex organization on a fixed-term contract to design an end-to-end service that integrates both digital and non-digital elements. The position requires collaboration with a Senior User Researcher and the Head of Service Design, focusing on stakeholder engagement and delivering effective service design solutions. The project demands a high level of expertise in service design methodologies and practices.

Key Responsibilities:

  • Designing an end-to-end service with complex digital and non-digital aspects.
  • Collaborating closely with a Senior User Researcher and the Head of Service Design.
  • Building and facilitating excellent stakeholder relationships.
  • Designing across both online and offline systems and services.
  • Utilizing a broad design toolkit with a pragmatic approach.
  • Conducting discovery activities such as workshops and research.
  • Delivering service design outputs like journey mapping and blueprints.
  • Working within large, diverse organizations.

Skills Required:

  • Expertise in service design methodologies.
  • Strong stakeholder relationship building and facilitation skills.
  • Experience in designing online and offline systems.
  • A broad design toolkit and flexible approach.
  • Capability in discovery and delivery phases of service design.
  • Experience in large, diverse organizations.

Salary (Rate): £77,000.00 yearly

City: London Area

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Senior

Industry: Other

Detailed Description From Employer:

I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service Designer to join a hugely impactful project on a fixed-term contract basis. You will be designing an end-to-end service with complex digital and non-digital aspects – it’s important to state that this is an internally facing and highly technical piece of work with an equally complex set of stakeholders. You will be working closely alongside a Senior User Researcher, the Head of Service Design, and a wider non-UCD team. The project will require real-depth and expertise within Service Design, not limited to:

  • Excellent stakeholder relationship building and facilitation experience.
  • Experience designing across both online and offline systems and services.
  • A broad design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered.
  • Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc).
  • Experience across large, diverse organisations.
Rate:

£77,000 Per year

Location:

London Area, United Kingdom

IR35 Status:

Undetermined

Remote Status:

Undetermined

Industry:

Other

Seniority Level:

Senior

Job Description: The role of Senior Service Designer involves joining a complex organization on a fixed-term contract to design an end-to-end service that integrates both digital and non-digital elements. The position requires collaboration with a Senior User Researcher and the Head of Service Design, focusing on stakeholder engagement and delivering effective service design solutions. The project demands a high level of expertise in service design methodologies and practices.

Key Responsibilities:

  • Designing an end-to-end service with complex digital and non-digital aspects.
  • Collaborating closely with a Senior User Researcher and the Head of Service Design.
  • Building and facilitating excellent stakeholder relationships.
  • Designing across both online and offline systems and services.
  • Utilizing a broad design toolkit with a pragmatic approach.
  • Conducting discovery activities such as workshops and research.
  • Delivering service design outputs like journey mapping and blueprints.
  • Working within large, diverse organizations.

Skills Required:

  • Expertise in service design methodologies.
  • Strong stakeholder relationship building and facilitation skills.
  • Experience in designing online and offline systems.
  • A broad design toolkit and flexible approach.
  • Capability in discovery and delivery phases of service design.
  • Experience in large, diverse organizations.

Salary (Rate): £77,000.00 yearly

City: London Area

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Senior

Industry: Other

Detailed Description From Employer:

I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service Designer to join a hugely impactful project on a fixed-term contract basis. You will be designing an end-to-end service with complex digital and non-digital aspects – it’s important to state that this is an internally facing and highly technical piece of work with an equally complex set of stakeholders. You will be working closely alongside a Senior User Researcher, the Head of Service Design, and a wider non-UCD team. The project will require real-depth and expertise within Service Design, not limited to:

  • Excellent stakeholder relationship building and facilitation experience.
  • Experience designing across both online and offline systems and services.
  • A broad design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered.
  • Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc).
  • Experience across large, diverse organisations.
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