The Digital Performance Analyst will be responsible for the design, delivery and support of Google Analytics-based solutions that use Universal Credit data. They will sit within a multi-disciplinary team building solutions that share a common purpose of maximising the value, usability and stability of UC data.

As a Senior Performance Analyst your main responsibilities will be to: 

• Work with the Digital Project Manager to understand the roadmap and priorities of their business area.
• Coordinate workloads with other digital performance analysts and data scientists in your area to ensure focus is on the highest priorities.
• Understand the needs of the service users and how the service is going to measure if they ve been met.
• Nurture relationships with multi-disciplinary agile teams promoting analysis and driving continual iterative improvements through evidence-based decision making.
• Take a leading role in the development of the performance frameworks and key performance indicators (KPIs) for the service, build dashboards and reusable reports to communicate key metrics.
• Work with web analysis tools to gather data and provide insight on citizen user journeys.
• Provide guidance on data collection from multiple sources to measure a service.
• Develop and deliver training materials to upskill colleagues on the usage of Google Analytics data.
  

You ll have relevant experience in:

• Experience of relevant tooling in a range of Performance Analytics roles.
• Google Analytics.
• Google Tag Manager.
• SQL / BigQuery.
• Looker Studio.
• You can turn complex data into compelling, clear and actionable stories.
• You can present insights and visualisations in clear ways to communicate complex messages.
• You can communicate negative and positive information to stakeholders - Working with, and influencing, senior stakeholders.
• Experience working with data from a large public service (Nice to have).
  

If this role sounds like something that you would be interested in, please click the link to apply or get in touch with akanksha.rai@publicsectorresourcing.co.uk

Disability confident

As a member of the disability confident scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us on PSRapplications@publicsectorresourcing.co.uk.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

In applying for this role, you acknowledge the following, this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.

Please be aware that this role can only be worked within the UK and not Overseas.