Senior Key Account Manager
Posted 2 weeks ago by Job Board - LinkedIn on Linkedin
Negotiable
Undetermined
Undetermined
Aberdeen, Scotland, United Kingdom
About This Role
Salary 65k - 75k
Location: Aberdeen
Full time permanent position (Mon - Fri 40h)
Start date: ASAP
As the Senior Key Account Manager you will be responsible for the day-to-day leadership of the teams overseeing and nurturing client relationships to ensure satisfaction, retention, and growth.
What will you be doing?
Salary 65k - 75k
Location: Aberdeen
Full time permanent position (Mon - Fri 40h)
Start date: ASAP
As the Senior Key Account Manager you will be responsible for the day-to-day leadership of the teams overseeing and nurturing client relationships to ensure satisfaction, retention, and growth.
What will you be doing?
- Provide relevant insights to leadership on the performance of the team in Scotland
- Manage performance of the team including monthly/quarterly/annual appraisals
- Review pipeline and CRM with the team and ensure timely progression of leads and opportunities to deliver growth within our account management teams.
- Build and nurture relationships with existing clients, understanding their needs and pain points related to training and workforce development and to ensure customer satisfaction.
- Monitor and analyse account performance metrics, identifying areas for improvement and growth.
- Provide regular sales reports, forecasts, and market feedback to the management team.
- Provide leadership and guidance to junior account management staff.
- Work closely with the General Manager to ensure a smooth and effective customer experience for key client accounts.
- Results-driven approach with a focus on achieving and exceeding targets.
- Solution orientated sales mindset, listening to customer challenges and pain points and tailoring solutions appropriate to meet needs.
- Excellent interpersonal and communication skills
- Excellent problem-solving and decision-making abilities.
- Ability to work collaboratively in a cross-functional team environment.
- Demonstrated ability to identify and qualify new Sales Qualified Leads (SQLs)
- Strong negotiation and contract management skills.
- Leadership qualities with the ability to mentor and guide junior team members.
- Proven experience of managing account management / sales teams in the energy sector
- 65k - 75k base salary
- Annual sales bonus for on target performance
- Annual car allowance in line with grade (approx. 3,600.00 per annum)
- Private medical
- Provided lunches
- Cycle to work Scheme