Salesforce Project Manager
Location: UK-Worthing Hybrid 2-3 Days per week at home
12-Month Fixed-Term Contract
60,000- 68,000

Overview:
Our customer is embarking on a strategic programme to transform the organisation's key IT systems and introduce efficient, growth-focused processes through the delivery of a new, Salesforce-based IT application.

This Project Manager role within the customer's Transformation Programme will be a senior IT professional who will plan and manage product configuration and development activities across 3 separate delivery partners covering:
* Delivery of a Salesforce CRM solution
* Integration and front-end UI solutions integrated with Salesforce
* Specialist pricing & forecasting functions in support of new commercial customers
* She/he will work with the 3rd party delivery teams to coordinate and manage the technical delivery workstreams within the Programme, including :
* Defining and managing cross-workstream and external dependencies
* Managing project plans per workstream and cross-workstreams, and addressing issues and problems that arise
* Identifying and managing risks and issues; Escalation and communication of RAID items to programme management team
* Organising and managing Show & Tell sessions throughout the delivery process
* Reporting on progress vs plans
* Ensuring that delivery teams adhere to approved technical architecture designs and policies
* Ensure that delivery processes from sprints to testing to implementation are well managed and work effectively
* Ensure that deliveries from the partners align with operational requirements and that the implementation lead is well-versed in technical information required to plan a smooth deployment of the new systems scope

In summary, to ensure that all technical delivery teams are well-managed

Responsibilities:
Develop & maintain a cross-programme delivery plan for all technical deliveries
* Coordinate technical delivery workstreams & 3rd party supplier teams
* Manage risk, issues & dependencies that affect technical delivery
* Assign & manage tasks to teams
* Exception & change management
* Quality assurance of the technical solutions
* Change management of the IT solutions
* Team organisation & structure of the workstreams in scope of technical deliveries
* Integration planning & delivery with the project team from the appointed service providers
Ensure that other key programme resources are kept fully aware & involved with delivery planning & execution :-
* Product Owner
* Solution Architect
* Test Manager
* Implementation Manager
* Business Readiness Manager

The overall aim is to successfully coordinate the technical delivery project, resulting in a high quality deployment of new systems and retiring of legacy systems through a series of defined deployment phases.

Qualifications:
Experience & Key Skills:
* Proven track record of setting up & delivering complex technical delivery programmes, working with multiple 3rd party suppliers.
* Experience on programmes covering combinations of data migration, systems replacement & enhancement, integration (Internal & external applications)
* Agile & Waterfall delivery methodologies
* Broad range of industry & technology experience covering CRM, UK Energy industry, Middleware, Security, Functional & Non-Functional Testing
* Experience of planning and delivering through Agile sprints and managing allocation of work in this environment
* Quality approach
* Ability to work under pressure & to aggressive deadlines
* Project planning and managing to agreed plans, timescales & resourcing

Personal Attributes:
* Strong leadership & organizational skills
* Ability to direct delivery teams at detailed levels (Technical & business aspects)
* Self-motivated, willing to roll-sleeves up
* Excellent inter-personal skills
* Understands how business & technology interact
* Able to act & behave with confidence & gravitas with senior clients & stakeholders
* Good written & oral communication skills
* Ability to spot issues and drive effective mitigation approaches

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.