Sales Associate - Royal Exchange (Fixed Term)
Posted 1 week ago by Montblanc on Linkedin
Job Description: The Sales Associate at Montblanc in Royal Exchange is responsible for delivering exceptional customer experiences while promoting the brand's heritage. This role emphasizes building strong client relationships and achieving sales targets in a competitive retail environment. The ideal candidate will be proactive, possess strong communication skills, and have experience with a diverse clientele. A second language is advantageous for this position.
Key Responsibilities:
- Welcome clients to the boutique and introduce them to Montblanc's heritage.
- Set a high standard of customer experience and performance.
- Engage in CRM activities to cultivate a loyal client base.
- Nurture genuine customer relationships and develop a successful client book.
- Achieve KPIs and sales targets in a competitive retail environment.
- Work both individually and as part of a team.
- Share expertise with clients and team members.
- Maintain calm under pressure in a busy boutique environment.
- Contribute to daily operations and additional projects.
Skills Required:
- Strong communication skills.
- Proactive and initiative-driven.
- Experience dealing with diverse clients.
- Ability to work under pressure.
- Passion for the Montblanc brand.
- Team-oriented with a cooperative attitude.
- Fluency in a second language is advantageous.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Retail
“While our precious writing instruments record the moments of your life, our equally exquisite watches aid you in keeping track of them” Montblanc – Sales Associate, Royal Exchange (Fixed Term until Feb 2026, Full time)
HOW WILL YOU MAKE AN IMPACT?
As a brand ambassador for Montblanc in Royal Exchange, you are responsible for welcoming clients to the boutique, introducing them to the heritage of our maison and ultimately setting an exemplarily standard of customer experience and level of performance. A key focus for the team is CRM activity and cultivating a loyal client-base for both the brand and boutique. It is vital that this individual is proactive about nurturing genuine customer relationships and developing a successful client book. KPI’s & sales targets are of the upmost significance. Having the ability to work both individually and as a team will be of high importance when trying to achieve sales within a highly competitive retail environment. We require individuals who are passionate and curious about our maison; reflecting the Montblanc attitude and acting as a senior brand ambassador every day. You will be expected to become an expert in your field – sharing this knowledge with both your clients as well as the rest of your team.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
You will play an essential part in the smooth running of our boutique and seamless customer journey. With this responsibility in mind, you will need to have an authentic approach with clients and demonstrate strong communication skills. We are looking for individuals who are naturally proactive and take initiative. Often our boutiques are extremely busy environments, so having the ability to remain calm under pressure is key. It is vital that this individual has previous experience dealing with clients from an array of backgrounds and cultures, in order to support the internationally diverse customer base within Royal Exchange. The existing team would welcome a co-operative colleague, who contributes in all daily operations and additional projects. A second language would be advantageous.
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity. We foster empathy, curiosity, courage, humility, and integrity. We care for the world we live in.
Your Journey With Us
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
- 1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call
- 2nd Stage – Interview with Hiring Manager
- 3rd Stage – Interview with HR Manager
Learn More About Life At Richemont And Montblanc Below
Negotiable
London, England, United Kingdom
Undetermined
Undetermined
Retail
Not Specified
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Job Description: The Sales Associate at Montblanc in Royal Exchange is responsible for delivering exceptional customer experiences while promoting the brand's heritage. This role emphasizes building strong client relationships and achieving sales targets in a competitive retail environment. The ideal candidate will be proactive, possess strong communication skills, and have experience with a diverse clientele. A second language is advantageous for this position.
Key Responsibilities:
- Welcome clients to the boutique and introduce them to Montblanc's heritage.
- Set a high standard of customer experience and performance.
- Engage in CRM activities to cultivate a loyal client base.
- Nurture genuine customer relationships and develop a successful client book.
- Achieve KPIs and sales targets in a competitive retail environment.
- Work both individually and as part of a team.
- Share expertise with clients and team members.
- Maintain calm under pressure in a busy boutique environment.
- Contribute to daily operations and additional projects.
Skills Required:
- Strong communication skills.
- Proactive and initiative-driven.
- Experience dealing with diverse clients.
- Ability to work under pressure.
- Passion for the Montblanc brand.
- Team-oriented with a cooperative attitude.
- Fluency in a second language is advantageous.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Retail
“While our precious writing instruments record the moments of your life, our equally exquisite watches aid you in keeping track of them” Montblanc – Sales Associate, Royal Exchange (Fixed Term until Feb 2026, Full time)
HOW WILL YOU MAKE AN IMPACT?
As a brand ambassador for Montblanc in Royal Exchange, you are responsible for welcoming clients to the boutique, introducing them to the heritage of our maison and ultimately setting an exemplarily standard of customer experience and level of performance. A key focus for the team is CRM activity and cultivating a loyal client-base for both the brand and boutique. It is vital that this individual is proactive about nurturing genuine customer relationships and developing a successful client book. KPI’s & sales targets are of the upmost significance. Having the ability to work both individually and as a team will be of high importance when trying to achieve sales within a highly competitive retail environment. We require individuals who are passionate and curious about our maison; reflecting the Montblanc attitude and acting as a senior brand ambassador every day. You will be expected to become an expert in your field – sharing this knowledge with both your clients as well as the rest of your team.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
You will play an essential part in the smooth running of our boutique and seamless customer journey. With this responsibility in mind, you will need to have an authentic approach with clients and demonstrate strong communication skills. We are looking for individuals who are naturally proactive and take initiative. Often our boutiques are extremely busy environments, so having the ability to remain calm under pressure is key. It is vital that this individual has previous experience dealing with clients from an array of backgrounds and cultures, in order to support the internationally diverse customer base within Royal Exchange. The existing team would welcome a co-operative colleague, who contributes in all daily operations and additional projects. A second language would be advantageous.
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity. We foster empathy, curiosity, courage, humility, and integrity. We care for the world we live in.
Your Journey With Us
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
- 1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call
- 2nd Stage – Interview with Hiring Manager
- 3rd Stage – Interview with HR Manager
Learn More About Life At Richemont And Montblanc Below
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