• 10+ years relevant Oracle Agile Product Lifecycle Management (PLM) including a strength in one or more of the following areas: Product Collaboration (PC), Product Cost management (PCM), Product Quality Management (PQM)
• Expertise with Agile architecture, configuration and administration of the application
• Provide remote-based functional and technical support Agile PLM software modules
• Ability to create scripts to identify, analyse and correct data issues as required
• Demonstrable history solving complex problems across multiple modules
• Experience of working in support & Oracle SRs is a desirable
• Must be able to work UK time zone (East timezone)

Skills:

• Superb trouble-shooting skills and tenacity in problem solving
• Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
• Strong knowledge of key application functionality, tables and relationships
• Excellent interpersonal, presentation and communication skills - verbal & written
• Attention to detail and the ability to learn quickly
• Extreme focus on Client satisfaction
• Ability to work calmly and professionally in high pressure situations
• The ability to work remotely from a home based office in a virtual environment

Desired Qualifications:

• The best candidates will have extensive knowledge of multiple Agile PLM modules including proficiency with EBS product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology
• A consulting background, while not mandatory, would be useful
• Experience with localizations and global implementations would be an advantage

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.