Key Responsibilities:

1. Requirements Gathering and Analysis:

   • Work closely with higher education stakeholders to understand their unique business requirements.
   • Conduct comprehensive analysis of academic processes, identifying areas for improvement and optimization.
   • Translate business requirements into functional specifications for the Quercus platform.

2. Data Analysis and Reporting:

   • Utilize data analysis tools to extract meaningful insights from academic data sets.
   • Develop and maintain reports and dashboards that provide stakeholders with actionable information.
   • Identify trends and patterns to support data-driven decision-making within higher education institutions.

3. Platform Optimization:

   • Collaborate with development teams to customize and optimize the Quercus platform for higher education environments.
   • Propose and implement enhancements to streamline academic workflows and improve overall efficiency.
   • Stay informed about industry best practices and emerging technologies to ensure the Quercus platform remains cutting-edge.

4. Stakeholder Collaboration:

   • Foster strong relationships with key stakeholders, including academic administrators, faculty, and IT teams.
   • Conduct regular meetings and workshops to gather feedback and ensure alignment with the evolving needs of higher education institutions.
   • Serve as a liaison between business users and technical teams to facilitate effective communication and understanding.

5. Training and Support:

   • Develop and deliver training programs to empower end-users in utilizing the Quercus platform effectively.
   • Provide ongoing support to resolve issues, address user concerns, and ensure a positive user experience within the higher education community.

Qualifications:

• Bachelor's or Master's degree in Business Administration, Information Technology, or a related field.
• Proven experience as a business analyst, preferably in the context of higher education technology solutions.
• Strong analytical and problem-solving skills, with the ability to translate complex requirements into actionable solutions.
• Familiarity with Quercus or similar education technology platforms is highly desirable.
• Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
• Demonstrated ability to work in a collaborative, team-oriented environment.