3 month durations initially which will be extended further - Roles will be a mix of Office (London or Sheffield 2 days a week) and Home working - Candidates will need to be based in the UK and have the relevant Right to Work Documents - See below opportunity:

Network Architects - Day Rate inside of IR35, 600

SKILLS NEEDED:

• Expertise knowledge in network level call routing and call plan management - SIP protocols and VOIP signalling
• Experience in large scale, global, Contact Centre Architecture and expertise in providing deployment of the Genesys Suite, testing and releasing routing strategies for voice.
• Able to oversee various aspects of the Contact Centre setup using Genesys Administrator (GA)
• Experience in Genesys Engage Inbound (Voice)
• Genesys GAX, CME, GA, Genesys CX Cloud
• Testing and releasing routing strategies for voice
• Nice to haves will include Agile methodologies (incl. Scrum and Kanban) - Jira/Confluence - ServiceNow - Ansible Tower

NOTE - Roles will be starting in the next 3-4 weeks (after successful interview and background checks).

Myles Roberts is acting as an Employment Business in relation to this vacancy.