What Sets Us Apart

The Vonage Legal Team comprises trusted legal advisers and business partners collaborating with our internal clients who are empowered by the robust support and innovative solutions offered by our Legal Operations team. By optimizing processes, leveraging technology, and providing valuable data analysis, the Legal Operations team fuels the CLA Team's ability to deliver exceptional results, mitigate risk, and navigate the ever-changing legal landscape. We embody the Vonage Values Accountability, Collaboration, Trust, and Excellence.

The Role And Why It Matters

In recent years Vonage has embarked on an ambitious and exciting growth strategy which has led to a significant transformation of the business. Most recently, it led to the acquisition by global Telco powerhouse Ericsson.

Vonage Legal is expanding its Legal Operations team and is looking to hire a full-time Legal Operations Analyst. You will play a critical role in supporting the legal team by optimizing procedures, implementing technology solutions, and driving continuous operational improvements. You will be a strategic thinker with a hands-on approach, ensuring smooth operations and empowering the team to focus on legal matters.

This role will report to the Senior Legal Operations Manager, Commercial Legal Affairs, and be a part of the Legal Operations team within the Legal Department.

Legal And Business Experience

You will have experience and possess proven ability in:

• Vendor Management:
• Negotiation strategies to optimize vendor contracts and reduce costs.
• Champion compliance review for existing and new Legal service providers.
• Technology Adoption:
• Supported CLM/Matter Management/Analytics system integrations, by providing ongoing support, reporting, and user training
• Supported facilitation of the transition to the CLM workflow tool by collaborating with business departments, mapping workflow specifications, managing project implementation, and supporting overall adaptation.
• Policy and Compliance:
• Coordinated and maintained updates to existing company policies and contract templates.
• Ensure adherence to internal compliance policies and procedures.
• Talent Development and Professional Enrichment:
• Supported smooth onboarding of new hires, ensuring familiarity with company policies and procedures.
• Managed legal profession enrichment programs through partnerships with organizations such as Thomson Reuters, PLI, Evisort, and ACC.
• Created training content for new processes and extended Legal department presence in Corporate knowledge platforms such as Thrive and Confluence.
  

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What s Required For Application

• Bachelor's degree in business administration, or an equivalent professional experience, with 3+ years of experience in a legal or operational support role, preferably within a SaaS based technology company.
• Proven track record of successfully implementing process improvements and technology solutions.
• Strong analytical and problem-solving skills with a data-driven approach.
• Excellent communication, collaboration, and project management skills.
• Proficient in legal technology platforms and applications, including SimpleLegal and Evisort, Salesforce is a preference.
• A passion for continuous learning and professional development.
• Enthusiasm for contributing to a dynamic and collaborative legal team.
• Strong transactional and management skills, a high level of integrity and commitment to the highest ethical standards
  
  

What Is In It For You

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.