Job Title: KYC Refresh Analyst

Duration: 1 Year

Pay Rate: 250 Per Day PAYE / Inside IR35

Location: London / Hybrid

KYC Refresh is a function of the Client Lifecycle Management Team and part of the Operations business. The team manages HSBC Innovation Banking s due diligence (DD) and KYC (Know Your Customer) information collection and maintenance for the existing clients throughout the client lifecycle and works closely with the Onboarding, Implementation and Client Services teams, who implement products and handle day-to-day service enquiries, as well as the Financial Crime team.

The KYC Refresh Analyst plays a central role in assisting with the management of multiple client portfolios across the HINV business with a specific focus on KYC and client due diligence. A significant element of the role will be the completion and documentation of structured KYC reviews and ensuring that they meet both external regulatory and internal audit and compliance standards.

Primary Responsibilities

• Working directly with internal relationship teams to facilitate client KYC Refresh and CDD for their portfolios.
• Responsible for ensuring that all required AML/KYC regulatory compliance requirements are met, evidence recorded and filed as required by the relevant processes, procedures and standards.
• Manage their own portfolios of requests ensuring high levels of customer service, accuracy, and pace.
• Liaise with existing clients with confidence to ensure strict adherence to HINV policy, proactively following up with clients throughout the process.
• Capturing and effectively recording appropriate data in Bank systems in a timely manner throughout the process
• Perform end to end workflow of KYC on a wide range of client types and risk.

Undertake a daily review of alerts and triage of cases to ensure timely action and ongoing compliance. Communicates with relevant teams and coordinates regular follow ups to complete action items.

• Identifying and escalating any issues per the defined process to minimise any risk and/or negative client impact.
• Support the Senior KYC Analysts and other teams which may include Financial Crime, Compliance & Operational Risk, Deposit Operations and Audit.
• Proactively manages complex cases and any issues during the process to bring a swift resolution.
• Ensure all mandatory training is completed and attendance to all (applicable) training sessions.
• Develop a good understanding of HINV s client base, the Ecosystem in which HINV operates along with the wider HSBC Group
• Champions HINVs values, policies and best practices.

Qualifications

The candidate must be hard-working, self-motivated and able to work independently in a team-oriented environment. The ideal candidate will possess a strong sense of urgency, be able to think beyond the initial set of facts or issues and have a strong orientation for probing for less than apparent solutions. He or she should bring a strong sense of ethics, sound business judgment and the desire to be a business-oriented problem solver.

Work Experience

The individual must demonstrate sound judgment, strong analytical and critical thinking skills. The individual must be highly detail oriented and able to grasp complex account requirements and corporate and beneficial ownership structures. Must be comfortable dealing with ambiguity and risk, be able to synthesize complex information effectively. Work closely with manager on translation of complicated issues into actionable recommendations and solutions.

Strong Relationship-Building and Collaboration Skills

The individual must proactively collaborate with partners across the organization, and work effectively with others to achieve the company s business objectives. Must be willing to be held accountable to others in building best practice and due diligence for a growing team

Communications

The individual must demonstrate excellent communication, including excellent written and verbal skills, and the ability to understand and disseminate complex information, and be able to clearly explain background context and reasoning for decision making.

Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding