Together, we are recruiting for three IT Tech Bar Analysts to operate on a contract basis in Seascale on site at a large scale government client site.

General duties include:

- Performing Break Fix on all desktop equipment where a known fix is available, ensuring normal service is restored as quickly as possible (or a work around provided) with minimal disruption to the customer, ensuring the customer is kept fully up to date with progress

- To replace consumable kit when spares are available, enabling a quick resolution with minimum inconvenience to the end user

- Performing IMAC activities

- Carry out any ad hoc' non ticketed work but ensuring subsequent tickets logged

- Carry out daily Video Conference Meeting Room checks every morning, following agreed schedule and check list (ensuring tickets logged for any issues). SharePoint site updated daily prior to 10:00 week days

Skills and experience:

- Demonstrable PC and OS troubleshooting

- Basic hardware knowledge, Laptop Keyboards, Memory, Hard drives

- Experience with Microsoft Applications

- A good understanding of networks and windows Operating systems

- Eligible or holder of SC level clearance

Please apply if you meet the criteria