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Information Technology Support Engineer

Information Technology Support Engineer

Posted 2 weeks ago by identifi Global Resources on Linkedin

Job Description: The IT Support Engineer role involves providing high-level technical support to senior executives within a banking environment. The position requires responding to both in-person and remote incidents while ensuring adherence to IT security best practices. The role is contract-based and classified as inside IR35, with a focus on delivering seamless IT support to top leadership. The ideal candidate will have experience in a fast-paced environment, supporting executive users.

Key Responsibilities:

  • Provide comprehensive technical support (hardware, software, AV, mobile)
  • Respond to in-person and remote incidents, prioritising executive users
  • Escalate issues when necessary and track all activity in Remedy
  • Support project workstreams, innovation trials, and desk moves
  • Liaise across teams, vendors, and global support functions
  • Uphold IT security best practices and service excellence standards

Skills Required:

  • Experience supporting executive/C-suite users in a fast-paced environment
  • Good knowledge of Windows, macOS/iOS, Outlook/Exchange, AV systems

Salary (Rate): £27.00/hr

City: Milton Keynes

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

description: IT Support Engieer Location: Milton Keynes, Buckinghamshire, England Hours: 09:00–17:30 shift pattern + on-call rotation (evenings/weekends) Type: Contract - Inside IR35, £27ph Start: ASAP Join the Executive Support team within a high-performing technology function, delivering seamless, end-to-end IT support to the Top 200 most senior leaders of the bank—including the CEO, Chairman, and Executive Committee.

Key Responsibilities:

  • Provide comprehensive technical support (hardware, software, AV, mobile)
  • Respond to in-person and remote incidents, prioritising executive users
  • Escalate issues when necessary and track all activity in Remedy
  • Support project workstreams, innovation trials, and desk moves
  • Liaise across teams, vendors, and global support functions
  • Uphold IT security best practices and service excellence standards

Key Requirements:

  • Experience supporting executive/C-suite users in a fast-paced environment
  • Good knowledge of Windows, macOS/iOS, Outlook/Exchange, AV systems

title: Information Technology Support Engineer

salary: £25.00/hr - £27.00/hr

location: Milton Keynes, England, United Kingdom

misc1:

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Rate:

£27 Per hour

Location:

Milton Keynes, England, United Kingdom

IR35 Status:

Inside

Remote Status:

Undetermined

Industry:

IT

Seniority Level:

Not Specified

Job Description: The IT Support Engineer role involves providing high-level technical support to senior executives within a banking environment. The position requires responding to both in-person and remote incidents while ensuring adherence to IT security best practices. The role is contract-based and classified as inside IR35, with a focus on delivering seamless IT support to top leadership. The ideal candidate will have experience in a fast-paced environment, supporting executive users.

Key Responsibilities:

  • Provide comprehensive technical support (hardware, software, AV, mobile)
  • Respond to in-person and remote incidents, prioritising executive users
  • Escalate issues when necessary and track all activity in Remedy
  • Support project workstreams, innovation trials, and desk moves
  • Liaise across teams, vendors, and global support functions
  • Uphold IT security best practices and service excellence standards

Skills Required:

  • Experience supporting executive/C-suite users in a fast-paced environment
  • Good knowledge of Windows, macOS/iOS, Outlook/Exchange, AV systems

Salary (Rate): £27.00/hr

City: Milton Keynes

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

description: IT Support Engieer Location: Milton Keynes, Buckinghamshire, England Hours: 09:00–17:30 shift pattern + on-call rotation (evenings/weekends) Type: Contract - Inside IR35, £27ph Start: ASAP Join the Executive Support team within a high-performing technology function, delivering seamless, end-to-end IT support to the Top 200 most senior leaders of the bank—including the CEO, Chairman, and Executive Committee.

Key Responsibilities:

  • Provide comprehensive technical support (hardware, software, AV, mobile)
  • Respond to in-person and remote incidents, prioritising executive users
  • Escalate issues when necessary and track all activity in Remedy
  • Support project workstreams, innovation trials, and desk moves
  • Liaise across teams, vendors, and global support functions
  • Uphold IT security best practices and service excellence standards

Key Requirements:

  • Experience supporting executive/C-suite users in a fast-paced environment
  • Good knowledge of Windows, macOS/iOS, Outlook/Exchange, AV systems

title: Information Technology Support Engineer

salary: £25.00/hr - £27.00/hr

location: Milton Keynes, England, United Kingdom

misc1:

misc2:

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