Homelessness Advice Officer - Southampton
Posted 4 days ago by Job Board - LinkedIn on Linkedin
Negotiable
Outside
Undetermined
Hampshire, England, United Kingdom
Homelessness Advice Officer
? Join Our Team - Make a Difference! ?
Are you passionate about preventing and relieving homelessness? We are seeking a dedicated Homelessness Advice Officer to join our Communities, Culture & Homes team at Grade 8. This role reports to the Homelessness Manager and plays a crucial part in the City Councils commitment to housing and supporting homeless households.
Purpose Of Job
The Homelessness Advice Officer is responsible for preventing and relieving homelessness, managing accommodation, and ensuring compliance with relevant legislation. The role involves delivering services in line with the City Council's Equal Opportunity policy.
Key Accountabilities & Duties
Interview and investigate homelessness claims, obtaining detailed information on housing, financial, social, and health circumstances.
Prevent and relieve homelessness, mediating between customers and housing providers.
Provide statutory advice and assistance on homelessness, housing advice, and related matters.
Record and maintain confidential case notes and client records in compliance with data protection legislation.
Assist with Homeseeker Lettings inquiries, liaise with other sections, and contribute to reports and referrals.
Work in partnership with multi-agency colleagues to meet client needs.
Core Responsibilities And Deliverables
Deliver Homelessness services within budget.
Comply with financial policies, HR policies, and Health and Safety regulations.
Participate in team and Council-wide activities for continuous improvement.
Person Specification
Knowledge of relevant legislation around Homelessness and Housing.
Ability to work under pressure, prioritize workload, and meet statutory targets.
Mediation and negotiation skills.
Experience in lone working and administrative duties.
Good communication skills (written and verbal).
Teamworking experience and IT literacy.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
? Join Our Team - Make a Difference! ?
Are you passionate about preventing and relieving homelessness? We are seeking a dedicated Homelessness Advice Officer to join our Communities, Culture & Homes team at Grade 8. This role reports to the Homelessness Manager and plays a crucial part in the City Councils commitment to housing and supporting homeless households.
Purpose Of Job
The Homelessness Advice Officer is responsible for preventing and relieving homelessness, managing accommodation, and ensuring compliance with relevant legislation. The role involves delivering services in line with the City Council's Equal Opportunity policy.
Key Accountabilities & Duties
Interview and investigate homelessness claims, obtaining detailed information on housing, financial, social, and health circumstances.
Prevent and relieve homelessness, mediating between customers and housing providers.
Provide statutory advice and assistance on homelessness, housing advice, and related matters.
Record and maintain confidential case notes and client records in compliance with data protection legislation.
Assist with Homeseeker Lettings inquiries, liaise with other sections, and contribute to reports and referrals.
Work in partnership with multi-agency colleagues to meet client needs.
Core Responsibilities And Deliverables
Deliver Homelessness services within budget.
Comply with financial policies, HR policies, and Health and Safety regulations.
Participate in team and Council-wide activities for continuous improvement.
Person Specification
Knowledge of relevant legislation around Homelessness and Housing.
Ability to work under pressure, prioritize workload, and meet statutory targets.
Mediation and negotiation skills.
Experience in lone working and administrative duties.
Good communication skills (written and verbal).
Teamworking experience and IT literacy.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.