Salary: 41,887 (Croydon 45,740)Contracttype: Permanent, Flexible working, Full-time, Job share, Part-timeLocation: Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 3BH : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG1 7AU : Peterborough, East of England, PE1 1QF : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LRWe have an exciting opportunity for a Head of Accounts Receivable to join our Finance Team. You will lead the Accounts Receivable function ensuring the efficient collection of HMLR income and provide excellent customer service to both our internal and external stakeholders.You will be the expert for ensuring effective organisation wide procedures and policies are in place for the end-to-end order to cash function. You will work with your team to ensure effective procedures and policies are in place, and lead on continuous improvement of existing processes.You will join our Finance Community where we share experiences and practices, seek support and raise opportunities for development opportunities and host regular conferences. We feed into the cross-government Finance Networks and there are many opportunities to network and learn.Job descriptionYou will confidently lead the accounts receivable team and processes to ensure that fee income is collected in a timely manner and correctly accounted for.You will lead and monitor the end-to-end Order to Cash function to ensure best practice performance levels are maintained by preparing, developing and monitoring key metrics for the team and departments, and actively seek opportunities for system and process improvements.You will be responsible for the maintenance of process and policy documentation for the end-to-end Order to Cash function, ensuring policies are adhered to by the finance function and wider business. This will involve identification of key risks and the ensuring appropriate mitigations are put in place and communicated with key stakeholders.For full details, please see the attached Candidate Pack.Person specificationTo be successful in the role, you will have knowledge of order to cash system design and development and be IT literate with a good working knowledge of Excel.You will have experience of accounts receivable systems and processes including demonstrable experience of implementing process improvements.Your experience will include managing a customer facing team developing and maintaining customer service standards and reporting against these.You will have a proven background managing an Accounts Receivable Team including ensuring that processes and procedures are followed and understood, overseeing the work of others, coaching, training and developing team members, along with experience using Oracle Fusion, or a similar Enterprise Resource Planning (ERP) system .Where an individual taking up the responsibility will be based in our Swansea Office, the ability to speak Welsh is desirable.BehavioursWe'll assess you against these behaviours during the selection process:

• Changing and Improving Leadership Developing Self and Others Managing a Quality Service Delivering at PaceWe'll assess you against these technical skills during the selection process:
• Knowledge of order to cash system design and development
• IT literacy including good working knowledge of ExcelBenefitsAlongside your salary of 41,887, HM Land Registry contributes 11,309 towards you being a member of the Civil Service Defined Benefit Pension scheme. Apply before 11:55 pm on Wednesday 31st January 2024You may have experience in the following: Accounts Receivable Manager, Credit and Collections Manager, Revenue Operations Manager, Billing and Collections Supervisor, Financial Services Manager, Credit Control Head, Revenue Cycle Manager, Senior Collections Specialist, Accounts Receivable Director, Credit Manager, etc. REF-211 247