Ecommerce Director
Posted 1 week ago by Harvey Nash Plc on JobServe
Job Description: The role of Interim Ecommerce Director involves leading a large-scale retail organization's digital transformation over a six-month contract. This high-impact position focuses on driving commercial growth, customer acquisition, and innovation across web and app platforms. The successful candidate will manage a team and oversee significant budgets while ensuring alignment with business goals. This role is hybrid, requiring three days on-site in Leeds.
Key Responsibilities:
- Define and execute a customer-centric eCommerce strategy aligned with wider business goals
- Lead a high-performing team of c.30 FTE across eCommerce and digital marketing
- Own commercial performance across digital channels, improving conversion, UX/UI, personalisation, and customer journeys
- Oversee a multi-million-pound acquisition budget, optimising CPA and marketing ROI
- Develop and deliver a robust product roadmap for digital platforms
- Champion and enhance data-driven decision-making via analytics, CRO, SEO, tagging and performance insights
- Ensure regulatory compliance and brand consistency across all digital touchpoints
- Collaborate with cross-functional teams to deliver seamless, end-to-end digital experiences
- Provide regular updates to senior stakeholders, ensuring alignment on digital priorities
Skills Required:
- Proven experience in senior eCommerce leadership roles (D2C, digital services or retail)
- Strong commercial acumen with a track record in growth, customer conversion, and retention
- Deep expertise in UX, CRO, analytics, SEO, and digital product development
- Inspirational leader with excellent communication and stakeholder management skills
- Passionate about delivering exceptional user experiences and leading high-performing teams
Salary (Rate): undetermined
City: Leeds
Country: UK
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Retail
Interim Ecommerce Director
Retail
6 month day rate contract
Hybrid 3 days per week on site in Leeds
Harvey Nash are proud to partner with a largescale retail organisation who are seeking a dynamic and experienced Ecommerce Director on an interim basis for 6 months; to lead the next stage of its digital transformation. This is a high-impact leadership role, responsible for driving commercial growth, customer acquisition, and innovation across web and app platforms.
Key Responsibilities:
- Define and execute a customer-centric eCommerce strategy aligned with wider business goals
- Lead a high-performing team of c.30 FTE across eCommerce and digital marketing
- Own commercial performance across digital channels, improving conversion, UX/UI, personalisation, and customer journeys
- Oversee a multi-million-pound acquisition budget, optimising CPA and marketing ROI
- Develop and deliver a robust product roadmap for digital platforms
- Champion and enhance data-driven decision-making via analytics, CRO, SEO, tagging and performance insights
- Ensure regulatory compliance and brand consistency across all digital touchpoints
- Collaborate with cross-functional teams to deliver seamless, end-to-end digital experiences
- Provide regular updates to senior stakeholders, ensuring alignment on digital priorities
About You:
- Proven experience in senior eCommerce leadership roles (D2C, digital services or retail)
- Strong commercial acumen with a track record in growth, customer conversion, and retention
- Deep expertise in UX, CRO, analytics, SEO, and digital product development
- Inspirational leader with excellent communication and stakeholder management skills
- Passionate about delivering exceptional user experiences and leading high-performing teams
This is a unique opportunity to shape the future of a mission-led organisation and make a meaningful impact through digital excellence.
If you are an experienced Ecommerce Director, with retail experience and available for your next interim role, then we would like to hear from you.
Please apply directly via response to this advert, and if your application is successful, one of the team will be in touch.
Negotiable
Leeds, UK
Undetermined
Hybrid
Retail
Not Specified
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Job Description: The role of Interim Ecommerce Director involves leading a large-scale retail organization's digital transformation over a six-month contract. This high-impact position focuses on driving commercial growth, customer acquisition, and innovation across web and app platforms. The successful candidate will manage a team and oversee significant budgets while ensuring alignment with business goals. This role is hybrid, requiring three days on-site in Leeds.
Key Responsibilities:
- Define and execute a customer-centric eCommerce strategy aligned with wider business goals
- Lead a high-performing team of c.30 FTE across eCommerce and digital marketing
- Own commercial performance across digital channels, improving conversion, UX/UI, personalisation, and customer journeys
- Oversee a multi-million-pound acquisition budget, optimising CPA and marketing ROI
- Develop and deliver a robust product roadmap for digital platforms
- Champion and enhance data-driven decision-making via analytics, CRO, SEO, tagging and performance insights
- Ensure regulatory compliance and brand consistency across all digital touchpoints
- Collaborate with cross-functional teams to deliver seamless, end-to-end digital experiences
- Provide regular updates to senior stakeholders, ensuring alignment on digital priorities
Skills Required:
- Proven experience in senior eCommerce leadership roles (D2C, digital services or retail)
- Strong commercial acumen with a track record in growth, customer conversion, and retention
- Deep expertise in UX, CRO, analytics, SEO, and digital product development
- Inspirational leader with excellent communication and stakeholder management skills
- Passionate about delivering exceptional user experiences and leading high-performing teams
Salary (Rate): undetermined
City: Leeds
Country: UK
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Retail
Interim Ecommerce Director
Retail
6 month day rate contract
Hybrid 3 days per week on site in Leeds
Harvey Nash are proud to partner with a largescale retail organisation who are seeking a dynamic and experienced Ecommerce Director on an interim basis for 6 months; to lead the next stage of its digital transformation. This is a high-impact leadership role, responsible for driving commercial growth, customer acquisition, and innovation across web and app platforms.
Key Responsibilities:
- Define and execute a customer-centric eCommerce strategy aligned with wider business goals
- Lead a high-performing team of c.30 FTE across eCommerce and digital marketing
- Own commercial performance across digital channels, improving conversion, UX/UI, personalisation, and customer journeys
- Oversee a multi-million-pound acquisition budget, optimising CPA and marketing ROI
- Develop and deliver a robust product roadmap for digital platforms
- Champion and enhance data-driven decision-making via analytics, CRO, SEO, tagging and performance insights
- Ensure regulatory compliance and brand consistency across all digital touchpoints
- Collaborate with cross-functional teams to deliver seamless, end-to-end digital experiences
- Provide regular updates to senior stakeholders, ensuring alignment on digital priorities
About You:
- Proven experience in senior eCommerce leadership roles (D2C, digital services or retail)
- Strong commercial acumen with a track record in growth, customer conversion, and retention
- Deep expertise in UX, CRO, analytics, SEO, and digital product development
- Inspirational leader with excellent communication and stakeholder management skills
- Passionate about delivering exceptional user experiences and leading high-performing teams
This is a unique opportunity to shape the future of a mission-led organisation and make a meaningful impact through digital excellence.
If you are an experienced Ecommerce Director, with retail experience and available for your next interim role, then we would like to hear from you.
Please apply directly via response to this advert, and if your application is successful, one of the team will be in touch.
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