Negotiable
Outside
Onsite
London, England, United Kingdom
Business Analyst (Consumer Duty Programme)
- Contract Opportunity
- Outside of IR35: 500 - 550 per day
- 6 Month Contract initially
- Financial services preferred
- Hybrid Working Model (2 Days in the Office - London Based)
My client, a well-established Insurance firm, is seeking to recruit a Business Analyst with a background in implementing Consumer Duty within operational transitions for customer programs.
Your role will involve integrating Consumer Duty metrics and reporting, facilitating operational scalability, and supporting the implementation of customer journeys. The ideal candidate should possess strong Business Analysis skills and be adept at operating within complex environments.
Key requirements include:
- Experience with New Consumer Duty regulations is highly desirable.
- Previous involvement in customer operations and enhancing customer experience, preferably within pensions or other financial services sectors.
- Demonstrated experience in collaborating with outsourced service providers.
- Ability to effectively engage with business Subject Matter Experts (SMEs) and operational teams to drive desired change outcomes.
- Proficiency in facilitating discussions between business and technical teams.
If this opportunity is of interest please do apply and I will be in touch to discuss further details.
Unfortunately sponsorship will NOT be provided for this role and ideally a start as soon as possible is preferred.