Job Position: Business Analyst

Location: London, UK

Experience: - 8 to 10+ Years

Domain: - Business Analysis-BFSI-Domain

Skills

• Provide consultative assistance to assigned business units to streamline processes as it relates to the efficient use of Collections banking systems.
• Conducts analysis and documents business unit needs, objectives and requirements; performing gap analysis between current and desired processes and systems, root cause analysis, defining project scope, coordinating cost/benefit analysis, and ensuring the appropriate areas in IT are involved.
• Cultivate strong relationships with internal customer base, vendors, and other internal technical support to provide strong project management services.
• Work cross-functionally with end users and technical team to collect, evaluate and compress data and information from multiple sources, resolve conflicts and differentiate between actual and required user needs.
• Facilitates cross-functional team meetings to develop and implement business solutions and optimize operations, conducts impact analysis of new products, systems, upgrades and changes for department/functional areas, and evaluates systems and business processes for feasibility.
• Plan and drive product definitions, develop road maps for projects assigned, and define release priorities, product improvements and enhancements; ensures new or modified processes and systems meet project objectives and business requirements.
• Tracks and fully documents change for functional and business specifications; develops, writes, updates and maintains system protocols, internal controls and detailed universally understood standard operating procedures for end user reference and training use.
• Proactively participate in user acceptance testing projects.
• Develop testing scenarios and scripts, identify and document functional test cases, write and execute test scripts for all upgrades or conversions.
• Operates in full compliance with internal policies, procedures, security requirements, and regulatory guidelines.
• Function as project team leader or participates as a business unit lead, project team member or subject matter expert during core banking conversions.
• Maintain professional and technical knowledge through educational workshops, reviewing professional publications, and networking and participation in professional organizations.
• Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Excellent communication/ interpersonal skills and customer service orientation combined with ability to communicate effectively across business lines at all levels.
• Strong research, time management, and organizational skills to manage multiple projects and meet concurrent deadlines.
• Strong technical, problem-solving, and analytical reasoning skills to understand end user's requirements and transform into operational application and technical alternatives.
• Extensive experience developing and implementing cross-organizational business process flows, creating test plans and scripts to document complex business processes.
• Strong knowledge of business processes and experience leading application development efforts.
• Working knowledge of related statutory banking and compliance regulations, operational policies and procedures, and the Bank's products and services of assigned business unit, i.e., deposits, loans, etc.
• Knowledge of both theoretical and practical aspects of project management.
• Proficient PC experience using MS Office products (Word, Excel, Outlook, Power Point, Project); working knowledge and experience in financial industry core processing systems (DNA) - required; and ability to learn and adapt to new technologies quickly.