Contract

Inside IR35

200.00 p/d

5 months +

Wilmslow Based - 5 days a week on-site requirement.

Start Date - 26th February 2024

The Client - My Client are the world's leading in speciality measurement company focused on improving human health and well-being.

The Role - The role involves serving as a 2nd line technical support professional to address both on-site and online user tickets. My Client presently maintains a user base of 600 individuals on-site and a more extensive online presence spanning Europe and the Americas.

Key requirements

Desktop Support Experience: Proficiency in addressing desktop-related technical issues and inquiries.

Office 365 Experience: Familiarity with Microsoft Office 365 suite, including troubleshooting and user support.

Dell Hardware Experience: Expertise in working with Dell hardware components, resolving hardware-related concerns.

Service Now Experience: Competence in utilizing Service Now, a platform for IT service management and support.

Windows 10/11 Experience: Hands-on experience with Windows operating systems, including troubleshooting and user assistance.

SAP Troubleshooting Experience: Capability in resolving issues related to SAP (Systems, Applications, and Products) software.

Set Up Experience (Audio Visual): Proficient in setting up and troubleshooting Audio Visual equipment, ensuring seamless functionality for presentations and meetings.

2nd Line Technical Support