1st/2nd Line Service Desk, Desktop Support, M365

1st/2nd Line Service Desk, Desktop Support, M365

Posted 2 weeks ago by Job Board - Jobserve on JobServe

£225 Per day
Inside
Onsite
Chippenham, Wiltshire, UK
p>1st/2nd Line Service Desk, Desktop Support, M365, O365

IT Support Analyst required for a leading business based in Chippenham.

The successful candidate will have a background in 1st & 2nd line Desktop or Service Desk Support with excellent customer skills and ability to work well in a team.

This role is fully on site.
Engagement is via umbrella company only.

Skills and experience required:-

  • Processing support tickets with internal and external teams
  • Experience supporting peripheral devices, hardware etc
  • M365 admin, creating, amending, deleting accounts
  • Joiners/leavers account creation/deletion
  • Troubleshoot software issues as well as
  • Manage security patching and updates
  • Both remote and face to face (Deskside) support
  • M365 MS rand peripheral
  • Printers support
  • Basic networking, Wi-Fi and LAN